Frequently Asked Questions
We thank you for shopping with us! If you have any questions please email or text us!
Store Phone Number: 501.951.1619
Email: [email protected]
Store Hours: Monday - Saturday 10am - 5pm
How do I know what the best size is for me?
We try to do our best at providing size charts for each individual item.I f you are still having trouble deciding sizes please text us at 501.951.1619 for sizing help!
We currently offer complimentary shipping on all orders over $150 within the United States. Expedited shipping is available for an additional fee. *Please text us if you are interested in this
Please send items back within 14 day of purchase. Final sale items cannot be exchanged or returned.
How do I process a return?
Please include your name inside of the package.
Tulips: Attn. Returns
5817 Kavanaugh blvd
Little Rock, AR 72207
Any items marked as final sale cannot be exchanged or returned.
Once the item is received we'll issue a refund to the original form of payment. This process generally takes 2-7 days.
Can I return a sale item?
Items purchased with a discount code may be returned within 14 days of receipt. However, any product marked as Final Sale cannot be exchanged or returned.
Will only be credited back as store credit only. *Since you had the opportunity to try on!
How do gift cards work, and do they expire?
You may purchase a gift card on our website! They do not expire!
What if I receive my order and it's damaged?
We hope this doesn't happen. In the event that it does we sincerely apologize in advance, Please contact us immediately at [email protected] or text 501.951.1619 and we will work diligently to resolve the issue.
Why doesn't my discount code work?
At checkout we take the higher discount! This means if you are trying to check out with a final sale item and use a discount code, it won't work because the sale discount is a higher percentage than your discount code.
If you are wanting an item and we are sold out of your size - Please us at 501.951.1619 and include a picture of the item, size, and phone number! We will add you to our waitlist!