FAQ

Frequently Asked Questions

We thank you for shopping with us! If you have any questions please email or text us!

Store Phone Number: 501.951.1619

Email: [email protected]

Store Hours: Monday - Saturday 10am - 5pm;  Sunday 12-4pm

 

How do I know what the best size is for me?

We try to do our best at providing size charts for each individual item.I f you are still having trouble deciding sizes please text us at 501.951.1619 for sizing help!

 

Shipping:

We currently offer complimentary shipping on all orders over $150 within the United States. Expedited shipping is available for an additional fee. *Please text us if you are interested in this

 

Returns:

Please send items back within 14 day of purchase. Final sale items cannot be exchanged or returned.

How do I process a return?

Please include your name inside of the package.

Return Address:

Tulips: Attn. Returns

5817 Kavanaugh blvd

Little Rock, AR 72207

Any items marked as final sale cannot be exchanged or returned.

Once the item is received we'll issue a refund to the original form of payment. This process generally takes 2-7 days.

Can I return a sale item?

Items purchased with a discount code may be returned within 14 days of receipt. However, any product marked as Final Sale cannot be exchanged or returned.

In-Store Returns:

Will only be credited back as store credit only. *Since you had the opportunity to try on!

How do gift cards work, and do they expire?

You may purchase a gift card on our website! They do not expire!

What if I receive my order and it's damaged?

We hope this doesn't happen. In the event that it does we sincerely apologize in advance, Please contact us immediately at [email protected] or text 501.951.1619 and we will work diligently to resolve the issue.